Secure Remote Access

Reliably working from home in the age of Cornoavirus (COVID-19)

Today, more than ever, working from home (“WFH” / teleworking) is beneficial for both the employee and the employer. Perhaps someone on your staff has been quarantined or your whole office is now forced to work remotely.

 
 
Have you considered the functionality and security issues this imposes on your business?

BMA Enterprises provides methods and services to safely, securely and compliantly work from home and maintain business continuity. As a local IT Managed Services provider, we are ideally suited to meet the service needs of businesses in the Stafford, Fredericksburg, Woodbridge and Northern Virginia areas. Consider the following pieces you will need:

Reliable internet connections

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Secure access to your files and folders

Windows Virtual Desktop

Webcams for remote meetings and sales presentations

Robust cloud phone solution

High-quality headphones and a microphone

BMA Enterprises is here to help you implement secure remote access solutions for your business.

 

In the age of a mobile workforce and especially in situations like coronavirus (COVID-19) has put us all in, it’s essential to have the ability for all your end users to be able to securely work remotely.

BMA Enterprises has been providing services to businesses just like yours for more than 20 years in the Stafford, Fredericksburg and Northern Virginia areas (such as Fairfax, Arlington and Alexandria).  For companies like medical practices, accountants, legal firms, automotive repair, retail and more – we are the ONE CALL for any IT related issue. We are here tol help you keep your business productive and profitable no matter what remote computing challenges you face.

If you need any assistance or have any questions regarding secure remote access solutions, please contact us today.

Details Of Secure Remote Access

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Secure Remote Access

BMA Enterprises offers an inexpensive service that allows your users to connect to their work computers from anywhere securely and quickly.  Best of all, its only $9.95 per workstation per month. 

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Reliable Internet Connections

On the home internet connection speed side this is simple. You just need a reliable and quick connection speed for one or two users. For the employer, you will need a more robust internet connection that can handle many simultaneous secure connections.

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A Solution that meets all compliance requirements for your business

Your remote work solution must be compliant if you are under HIPAA, FINRA, SOX, PCI, etc. If the method remote access isn’t compliant, you are exposing your data and business to unnecessary risk. Make certain that staff are adhering to the same procedures at home that they would follow in the office.

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Windows Virtual Desktop

Windows Virtual Desktop allows for a secure virtual Windows experience that is usable by any device including phones and tablets and lets them securely access their work data and apps from anywhere even on an unsecure device such as the end user’s home PC!

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Robust Cloud Phone Solutions

Contemporary cloud phone solutions allow for your end users to use their business phone extension directly from their cell phone using the soft client. Additionally, these solutions include the ability to securely and remotely communicate through chat or video on a computer using an encrypted channel. We can provide options based upon your specific needs and budget.  For medical offices, we also offer our telehealth solution for patient visits without the need for the patient to come into the office.

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Secure Access to your Files and Folders

If your end users are using a 3rd party solution to connect directly to their work PC or they are using Windows Virtual Desktop, they are already should be good to go and be able to securely access the company’s files and folders.

Some companies may use a VPN or virtual private network to connect securely to the office network.  We can help with any firewall configuration implementation or configuration needs you may have.

With any remote access, the company needs to be careful not to have spyware, viruses or other malware introduced into their corporate network.  If employees are using their home systems to access file remotely, you must make certain those systems aren’t infected with malicious software. BMA Enterprises can implement cloud based anti-virus to all employee systems.  Best of all, we can deploy it remotely and quickly.

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Web Cams for Remote Meetings and Sales Presentations

Need to hold “face to face” meetings with staff or clients? There are a number of solutions available that can be implemented quickly and cost-effectively. These solutions include the ability to securely and remotely communicate through chat or video on a computer using an encrypted channel. We have worked with a number of solutions (including our own telehealh solution) and can provide recommendations and assistance in getting something up and running – typically the same day.

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High-Quality headphones and a Microphone

High quality headphones can greatly reduce distractions from the environment around you especially if your end users have kids or pets! Inventory is low at the present time but we do have some equipment on hand and more on order.

Frequently Asked Questions

Will my business have enough bandwidth for remote workers?

Great question.  Every business is different (types of access, number of employees, current internet provider, type of internet).

We will be happy to discuss your current internet situation and determine if any changes need to be made. If so, we can work with your internet provider to increase capacity or provide other alternatives.

Do you have any recommendations for working from home?

There are a number of things to consider when working from home.  Each business will have different needs and requirements but here are a few tips that should help.

  • Employees should dedicate a workspace and adhere to standard business hours as determined by the company.
  • The workspace should have good light, comfortable temperature, ergonomic adjustable chair, computer keyboard and mouse suited to their needs, telephone headset, etc.
  • Set boundaries with family members.
  • Establish ground rules for work hours, interruptions, noise, etc.
  • Maintain standard company practices regarding security and professionalism
  • Maintain your typical routine as much as possible.
Can employees use the webcam on their laptops?

Yes. Many laptops have webcams built in that are perfectly fine for staff meetings, sales calls, etc. We still highly recommend headsets with high quality microphones to eliminate outside noise (children / pets / etc.) and provide privacy for those meetings.

Warning: Webcams and microphones may stay on after a meeting.

Make certain you shut down your webcam / microphone after your meeting.  Making unflattering comments about your boss / co-workers / clients, after you think a call is completed, will not go well if the microphone is still on.

This also applies to household emergencies.  Any disturbance that you need to rush to may be overheard if meetings are still in progress.

I have a question that isn't here.

No problem.  Feel free to contact us with your question and we will get back to you as quickly as possible.

For more information or to set up a FREE initial consultation, please contact us.